Today's Key Points:
- When under pressure our perception of time changes. So, be aware that you may need to slow down your speech - don't gabble or rush your words.
- Adopt a relaxed, conversational style. This is particularly relevant if you are giving a presentation. N.B. Don't start with "........ and without further ado!"
- Think about your communication from a listener's point of view. What is easy to follow, and what isn't? If you start to lose people's attention, it may be difficult to get it back.
- Make your point and then back it up. This way you can grab attention early and people will stay with you as you develop your theme.
- Build a relationship with your listeners, as early as possible. Show interest in them; build rapport; find out what is important to them.
- Have self-awareness. Know how you usually come across and how you change under pressure. Take steps to resume a relaxed delivery in stressful situations.
Three ways to Listen: